Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Standard Shipping (Malaysia): Free for orders above RM80. A flat rate of RM10 applies to orders below RM80. Estimated delivery time is 3-5 business days.
Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided link or by logging into your Chottomatte account.
If your order hasn't arrived within the estimated time, please check your tracking information. For further assistance, contact us at Ecommerce@ooizhiwei.com
Please ensure your shipping details are accurate. Chottomatte is not responsible for delays or lost packages due to incorrect addresses.
