Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Standard Shipping (Malaysia): Free for orders above RM80. Estimated Ship Out time is 3-5 business days. WM - RM4.99 for 1st KG, add RM1 for each extra 1KG EM - RM9 for first 0.5kg, add RM3 for each extra RM0.5
Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided link or by logging into your Chottomatte account.
If your order hasn't arrived within the estimated time, please check your tracking information. For further assistance, contact us at Ecommerce@ooizhiwei.com
Please ensure your shipping details are accurate. Chottomatte is not responsible for delays or lost packages due to incorrect addresses.
